Privacy Policy

1. Information We Collect

We may collect account information (such as name and email), usage information (such as interactions with the product), and content you submit through the platform, including audio, transcriptions, and generated clinical notes.

2. How We Use Information

We use information to:

• Provide and improve ClinicalScribe features.
• Generate, edit, and deliver clinical documentation.
• Maintain account security, service reliability, and abuse prevention.
• Communicate with you about product updates and support requests.
• Comply with legal and regulatory requirements.

3. Health Information and HIPAA

ClinicalScribe is designed for healthcare workflows. Where required, we support HIPAA-aligned controls and may enter into a Business Associate Agreement (BAA) with eligible customers.

4. Data Retention

We retain data for as long as needed to provide the service, fulfill legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data, subject to legal and operational requirements.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers (for example, cloud hosting or infrastructure providers) that help operate ClinicalScribe under contractual safeguards.

6. Security

We use administrative, technical, and organizational safeguards designed to protect data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. You may also object to or restrict certain processing.

8. Children's Privacy

ClinicalScribe is intended for professional use and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page.

10. Contact

If you have questions about this Privacy Policy, contact us at developer@clinicalscribe.care.